Touring “Naoedani” Village in Kanazawa City by rental bike

FAQ

FAQ 

Kanazawa biketour in Naoedani Village

Q. How do we find the meeting spot for the tour ?
A. Our meeting spot is the office of the Public Rental Bicycle “Machi-nori”. It is located at Konohana-machi 3-2 (1F, Raibu 1 Building) near the east exit of JR Kanazawa Station. It’s about 3 min walk from JR station. No parking space is available at the office. Please use pay parking lot around the office.

Q. How do we make reservations for the tour ?
A. You can reserve through our website or fax the reservation form to
+81-76-243-0801.

Q. What happens if it rains ?
A. If we decide to cancel our tour due to the adverse weather conditions, we will inform you before 7AM on the tour day.

Q. What is the cancellation policy ?
A. Guests will pay in cash just before cycling so there is no cancellation fee If you notify us your cancelation 24 hours in advance. the  cancellation fee is 2,000 JPY.

Q. I am not confident in my physical strength.  Can I participate  the tour?
A. Our tour is suitable for bigginers with tour-guide and staffs are accompanied. We keep slow pace with breaks so you can enjoy the tour with no worries. Please note that the tour course is about 34Km in round trip with some going up and down. If you use your own bike, electric-assisted bike or sports bike is recommended.

Q. What should I wear?
A. Please wear comfortable clothes appropriate for bicycle riding. Sneakers, shorts or pants are appropriate. We also recommend hats and sunglasses on warm days. Hats, gloves, windbreakers and layered clothing are recommended for colder weather. Please bring rain gear in case of sudden rain during the tour. Umbrella can not be used while cycling.

Q. What do I do with my personal belongings?
A. We keep your personal belongings at the office of the Public Rental Bicycle “Machi-nori” while you are on your tour. (Pay service)

Q. Can I join the tour if it is only myself riding ?
A. Absolutely ! Please feel free to join the tour.

Q. What is the restroom situation?
A. We take some restroom breaks ( Japanese-style toilets ) on the way to Naoedani Village. We recommend that you use the restroom before you cycle.

Q. Is insurance included in the fee?
A. An accident insurance is included in our tour fee as required by law.  For rentals, we also have accident insurance and liability insurance included in the rental fee (TS Mark). Please contact us if you have any questions.

 

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